Contact & support
Our team supports qualified research customers with ordering, Certificate of Analysis retrieval, lot documentation, shipping, and account questions. Send a message below — it goes straight to our team and we typically reply within one business day.
Support
info@vnglabs.com
Monday–Friday, 8am–8pm ET
Business details
VNG
Indian Trail, NC
United States
What we can help with
Order status and tracking; Certificate of Analysis and lot-record retrieval; temperature-controlled shipping and fulfillment questions; qualified-research-customer verification; and account questions. For policy details see our Compliance policy, Shipping policy, and Returns policy. For order status you can also check My Orders.
We do not provide medical, clinical, dosing, or usage guidance. All materials are supplied for laboratory research use only — not for human use.